All orders will be shipped via FEDEX, and should arrive within the time you specify for delivery. Orders submitted before 4pm will be processed on the same business day, otherwise, they will be processed on the next available business day. If you would like to be provided with a tracking number for your order, please specify so in the notes while placing your order and we will attach the information to your account. You will be notified and will be able to view your order information in your Peanutbuttersticks "my account" area.

We offer a 30-day money back guarantee. If you are unhappy with the software, we will refund you the cost of the software. That simple. Order confidently knowing that we guarantee your satisfaction or you get your money back. Any returns will be refunded on the credit card on which the original transaction occured or if not possible, refunded via check to the address for an address listed for the customer in our system. All exceptions to this policy must be arranged on a case-by-case basis.

Orders may be cancelled before they ship, otherwise they will be considered a return. To cancel an order, contact us. Web based services and products may be cancelled at anytime and a refund of the pro-rated remainder of the months access will be refunded by check within 4-6 weeks of the cancellation.